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#176 - Scientific Systems are Uncertain; Human Systems are Ambiguous

#176 - Scientific Systems are Uncertain; Human Systems are Ambiguous

Plus: Feedback is for behaviour change, not self-expression; trust lets you see reality; change is risky, and makes things worse before improving them; writing usefully

From the Archives #139 - Taking on a New Responsibility

From the Archives #139 - Taking on a New Responsibility

Plus: Setting direction; introverted leaders; Software processes and variants

From The Archives - #128 - Management 101 = individuals; 201 = the team

From The Archives - #128 - Management 101 = individuals; 201 = the team

Plus: Long- and short-lived Group dynamics; The leaders journal

From The Archives: #111 - The Complete Intern Checklist

From The Archives: #111 - The Complete Intern Checklist

Plus: Team member career conversations; PR pushback by race/gender; Working with your manager; Writing up incidents and non-incidents

From the Archives: #60 - Quarterly goal setting & review sessions

From the Archives: #60 - Quarterly goal setting & review sessions

Plus: The resilience of mixed-seniority teams; Gaining mentors; Product manager skills; Postmortems from scratch

From The Archives: #57 - Performance communication is expectations communication

From The Archives: #57 - Performance communication is expectations communication

Plus: Thoughts on management; Defining meaningful key results

#175 - Helping Your Team Succeed Without You

#175 - Helping Your Team Succeed Without You

Plus: Giving the right amount of context; Effective feedback nudges behaviour; We need respectful disagreement; Project management mistakes; Proposing action Debugging management

#174 - Action Brings Clarity

#174 - Action Brings Clarity

Plus: Praise-to-criticism ratio (should be high!); Emotional signposting; How to announce team departures; The goal of a strategy is to change a team's behaviour; Getting and maintaining buy-in

#173 - Are you accomplishing things, or are you just busy?

#173 - Are you accomplishing things, or are you just busy?

Plus: Giving feedback; Coaching skills at work; The infinite hows; First, understand; and Stop people pleasing.

#172 - Individual Productivity is Probably The Wrong Thing To Be Managing

#172 - Individual Productivity is Probably The Wrong Thing To Be Managing

Plus: Coaching the team member towards deciding; unlocking team performance; Decision transparency for stakeholders; Paying attention to the next larger context; Working in your best environment.

#171 - Yes, Managing Up (and Sideways, and Diagonally) is Part Of Your Job

#171 - Yes, Managing Up (and Sideways, and Diagonally) is Part Of Your Job

Plus: Ladder of leadership; Hidden opportunity in feedback; Good directive work phrases; Announcing departures; Get it done; Managing and communicating up tips; Introverts can be the best networkers

#170 - Imposter Syndrome, Switching Fields, and Becoming a Manager

#170 - Imposter Syndrome, Switching Fields, and Becoming a Manager

Plus: Getting good with AI to improve human communication skills; agile personal development plans; Low morale? Try improving safety; Should you take on a turnaround? And what if you're the problem?

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